Refund policy

Refund Policy

Due to limited nature of released item, no returns or exchanges allowed, except for if flaws in workmanship are found (as long as the items have not been worn or used). In the event that there are workmanship flaws with any item you purchase, we accept returns on only clothing items, unworn and intact. Please contact us at gigaslash.studio@gmail.com to approve an exchange.

We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns/exchange within 7 days of when the item was delivered to you.

To start a return, you can contact us at gigaslash.studio@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gigaslash.studio@gmail.com. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.